- Your satisfaction is of the utmost concern to us. We will be happy
to refund your purchase price or offer an exchange within ten days of
receipt. (We cannot refund the shipping cost.)
- For warranty returns, you must assume the cost of returning the
item(s) to us. We will assume the cost of shipping the replacement
item(s) back to you. All exchanged item(s) will be shipped via USPS
First Class mail. Please read the WARRANTY section under INFORMATION.
- Return merchandise or direct inquiries to:
3471 Timberline Drive
Eugene OR 97405
- We will not refund money on unreturned merchandise.
- Returns will be accepted if returned within ten (10) days of receipt in original, new condition.
- We will refund the total purchase price less the shipping cost once we receive the returned merchandise.
- We are not responsible for any damage due to post office mishandling.